Yay for iLap customer service!
Jul 16th, 2006 by Jason

After “downgrading” from a 15″ MacBook Furnace Pro to a 13″ MacBook Toaster Oven, the locations where I stuck the rubber thingies that keep the laptop from sliding off the iLap thingie Scott got me for my birthday wasn’t going to fly. I thought I could peel them off and stick them back on so that my smaller notebook fit properly, but alas, they were only meant to stick once.
Fully prepared to pay for more, I emailed the iLap customer service folk asking how much they’d cost. Their reply put a smile on my face, so I thought the least I could do was add my kudos somewhere that the search engines would pick it up so others could see it.
Hi Jason,
Thank you for your inquiry.
Please provide us with your address and we will send you those rubber feet
stickers free of charge.Have a great day!
Regards,
Karen
Customer Care
Rain Design Inc.
Tel: (800) 797-7321
custcare@raindesigninc.com
www.raindesigninc.com
And isnt this the 2nd time they’ve sent you something for free??
No, I think he just got got around to blogging about it…
taha. OK then. I just found one on ebay for 29.99, +10 dollars shipping. There are 8 available. I ordered one for me. i should’ve bought two when I got the one for him…….