Why the hell not?
Oct 19th, 2004 by Jason
To achieve such efficiency, Mr. Bigari has done the seemingly radical … he has outsourced his drive-through order taking function to a call center in Colorado Springs.
Yes, he has outsourced order-taking at his McDonald’s to a call center.
http://brandautopsy.typepad.com/brandautopsy/2004/07/welcome_to_mcdo.html